Knowledgebase

Are there any characters I cannot use in my CSR?

You cannot use any of the following characters in your CSR: < > ~ ! @ # $ % ^ * / \ ( ) ?...

How do I make my own bundle file from CRT files?

You may do this using you favorite text editor or by using the command line.Example:# Root CA...

I get an unsupported extensions or bad extensions found in CSR error message.What to do?

The certificate provider will return error as "unsupported extensions" if you're entering...

Is it possible to check if the CSR I generate is valid before trying to activate?

Yes you can check to see if the CSR you generate is valid before trying to activate the SSL...

What information should I enter in common name field while generating a CSR?

You should enter the exact domain name you wish to secure in the Common Name (CN) field. For...

What is CA bundle?

CA bundle is a file that contains root and intermediate certificates. The end-entity certificate...

What is a CSR?

The Certificate Signing Request (CSR) is a small, encrypted text file containing information...

Where can I download the site seal and how do I install it?

To install a site seal on your website, right-click on the image and choose Save Picture As from...

Where can I find instructions on how to generate a CSR?

Geotrust certificate users, please click here for instructions. Comodo certificate users, please...

Where can I find instructions on how to install my SSL certificate?

True BusinessID EV certificate users:...

Why do I get an 'Invalid CSR' error message when I try to activate?

There are many reasons why a CSR may be invalid. When you create the CSR make sure: (1) Your...

Why is password needed for CSR generation?

The password you need to provide for CSR generation is needed to protect your key. You'll need it...

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