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Do you have a manual for our control panel?

Go to http://www.cpanel.net/docs/cp/index.html

File permissions

Each file and folder located in your account has certain permissions assigned. They define who...

How do I change my cPanel Password?

To change the Cpanel password of any of your accounts, you have to log into your Hostvision...

How do I change my cPanel theme?

Login to cPanel. Locate and click on the "Change Style" icon located in the "Preferences"...

How do I change my language in cPanel?

Login to cPanel. Locate and click on the "Change Language" icon under the "Preferences"...

How do I create a MySQL database?

Login to your cPanel and click on MySQL Databases Enter the name of the database in the field...

How do I transfer my hosting account to ISSLServ?

We can only assist you with the transfer of all the contents of your hosting account if your old...

How do I update my contact information?

Login to cPanel. Locate and click on the "Update Contact Info" icon in the "Preferences"...

How do I upgrade my hosting account?

You can upgrade your hosting account by following the following steps: Login to your...

How to access your cpanel (control panel)

CPanel is a fully featured web-based control panel that allows you to manage your domain through...

How to move an addon domain from one cPanel to another

Please note this is not a transfer type supported by Hostvision. We will only move content as it...

I have exhausted my bandwidth. What do I do?

You would have to upgrade your hosting account before your site can become active again. You may...

I'm getting IP address has changed! errors

cPanel will sometimes throw out the error: IP address has changed! This is usually due to you...

I've upload my files but it doesn't work on the internet. What am I doing wrong?

CPanel is a fully featured web-based control panel that allows you to manage your domain through...

Inode usage on shared hosting

Inode Usage An inode is a data structure used to keep information about a file on your hosting...

My website is not loading

There are several reasons your site may not load. The most common reason is making use of...

Shared hosting limits explained

Ever wonder what keeps our servers running and how we ensure that resources are fairly used and...

Termination of hosting accounts

Suspended accounts are terminated based on the billing cycle of the accounts as follows: For...

What is the difference between parked, addon, and subdomains?

An addon domain is a fully functional domain that can be created from your cpanel. Once it's...

Why was my account suspended?

There are various reasons why your account was suspended. It may have been suspended because it...

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